Refund policy
Last Updated: November 8, 2026
Thank you for supporting our small art business! Each order is important to us, and we want you to be happy with your purchase.
Because our products include original artwork and art reproductions, we have the following return and refund policy.
All Sales Are Final
We do not accept returns or exchanges for items purchased by mistake, changes of mind, or personal preference.
Please carefully review product descriptions, dimensions, images, and details before placing your order.
Damaged, Defective, or Incorrect Items
We want every order to arrive in excellent condition.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
When contacting us, please include:
- Your order number.
- A description of the issue.
- Clear photographs showing the damage, defect, or incorrect item.
Once we review your request, we will work with you to find an appropriate resolution. This may include a replacement or refund, depending on the circumstances.
Please do not discard damaged items or packaging until we have had an opportunity to review your claim.
Shipping Damage
If an item is damaged during shipping, please contact us as soon as possible with photographs of the item and its packaging.
We will work with you to resolve the issue.
Printing & Fulfillment Partners
All of our art prints are professionally printed, some are printed and shipped directly by our printing partners.
Regardless of who prints or ships your order, we remain committed to helping resolve issues involving damaged, defective, or incorrect products.
Refunds
If a refund is approved, it will be issued to the original payment method whenever possible.
Please allow the appropriate processing time for your payment provider or financial institution to post the refund.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Because some products may enter production or fulfillment shortly after an order is placed, cancellations cannot be guaranteed once processing has begun.
Questions or Concerns?
If you have questions about your order or need assistance, please contact us at jessicabuckleystudio@gmail.com.
We appreciate your business and are grateful that you chose to support original artwork and our small business!